FAQ

VIRTOSU ART GALLERY SHOP


Does Virtosu Art Gallery sell Artwork?
Virtosu Art Gallery is selling the artwork featured in any of its online exhibitions or on it's gallery website. The Gallery represents the artists in the exhibitions and in the catalogue. The Gallery is the owner of the works sold in it's online shop. The artworks are part of our inventory and are stored at our climate controled warehouses in Geneva, Switzerland and Delaware, USA. All inquiries from potential buyers who see the artwork on the website will be directed to the shop or the sales department for negotiation. Sales that originate through Partner programs will be subject to a separate agreement between Virtosu Art Gallery and the partner. The artwork does not need to be for sale to be included in our Catalogue gallery at www.virtosuart.com.
How do I query something about an online shop purchase?
Our Online Shop will launch on 29th of January 2019. Untill than please use the inqure button at the bottom of artwork page on our catalog website. You can use the contact form to email or call.
How do I query about a purchase?
Please use inqure button at the bottom of artwork page or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at Tel: +1 (786)408-7985 (Tue-Sun / 10:00-20:00 EST)
Have you received my order?
On placing your order you should have received an email confirmation about your order from the This email address is being protected from spambots. You need JavaScript enabled to view it. email address. If you have any further query or comment to make, please either email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at Tel: +1 (786)408-7985 (Tue-Sun / 10:00-20:00 EST.
How do I reserve something from the on-site gallery?
Call us at Tel: +1 (786)408-7985 (Tue-Sun / 10:00-20:00 EST), or place the iteam in your shopping cart.
How do I query the price of an artwork?
Please (Sign in/Sign up) to get access to relevant information.

BROWSING THE GALLERY SHOP


How to find a work by title?
Use the search by title console that is positioned at top. Type in first letters of the work title, choose the work from drop down list.
Do you have a filter for your artwork?
The filter is on the right. You can filter the artworks by collection, size, color, style, type, artist and art theme.

ORDER


How do I place an order?
After sign in/sign up, add the desired product to cart and proceed with checkout.
What payment options do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal, checks and money orders. Bank and wire transfers. Bitcoin.
What about duties and taxes?
For US customers we collect the sales taxes and deliver to your door. For the rest of the world: You may be required to pay duties and taxes to claim your package, depending on your local customs office. Our shop has no control over this, and has no way of determining the total cost of duties and taxes however we may assist you or arrange a third party provider to take care of this.

SHIPPING & DELIVERY


How do I place an order?
After sign in/sign up, add the desired product to cart and proceed with checkout.
What payment options do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal, checks and money orders. Bank and wire transfers. Bitcoin.
What about duties and taxes?
For US customers we collect the sales taxes and deliver to your door. For the rest of the world: You may be required to pay duties and taxes to claim your package, depending on your local customs office. Our shop has no control over this, and has no way of determining the total cost of duties and taxes however we may assist you or arrange a third party provider to take care of this.
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